McL Group

Building mechanics

FAQ

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Everything You Need to Know to Maintain Optimal Comfort

Do you have questions about the maintenance of your appliances, the lifespan of your equipment, or the ideal time to schedule service? You've come to the right place. Our team has compiled answers to our residential and commercial customers’ most common concerns.

FAQ

  • 1. How often should I schedule maintenance for my heat pump?

    For your heat pump, maintenance is recommended at least once a year, ideally before the heating or cooling season. 


    Annual maintenance allows for the cleaning of filters, checking of refrigerant levels, inspection of electrical connections, and verification that all components are functioning properly. For commercial systems or those used intensively, maintenance every six months is recommended.

  • 2. How long does it take to install an air conditioning system?

    Installing a standard residential air conditioning system typically takes 4 to 8 hours for a wall-mounted unit and 1 to 3 days for a complete central system. 


    The duration depends on several factors: the type of system chosen, the configuration of your building, access to work areas, and whether modifications to the electrical system or structure are necessary. For commercial projects, the duration may vary.

  • 3. What are the signs that an air exchanger needs to be cleaned?

    A visible increase in dust in your space, persistent or unusual odours, increased indoor humidity, unusual noises coming from the unit, or a rise in your energy bills for no apparent reason.


    If you notice excessive condensation on your windows, increased allergy symptoms among occupants, or that your system seems to be running constantly without maintaining the desired comfort level, professional cleaning is required. 


    An air exchanger should be cleaned at least every two years, and more frequently in dusty environments or homes with pets.

  • 4. Does a heat pump really work in Quebec winters?

    Yes, modern heat pumps work efficiently even in harsh Quebec winters. Recent models, designed for northern climates, can extract heat from the outside air even at temperatures as low as -25°C to -30°C.

  • 5. When should I replace rather than repair my heating system?

    Replacement becomes more advantageous than repair when your system is over 15 years old, repair costs exceed 50% of the price of a new unit, or you make frequent repairs every year.


    Other indicators include a steady increase in your energy bills despite regular maintenance, the system's inability to maintain a comfortable temperature, or if your unit uses R-22 refrigerant, which is no longer manufactured.

  • 6. Why is my ventilation system making noise?

    Noises coming from a ventilation system can have several causes. A whistling sound usually indicates an airflow problem, often caused by dirty filters or clogged ducts. Clattering or rattling suggests loose components, poorly secured ducts, or debris in the fan. 


    A squeaking sound may indicate a motor that lacks lubrication or worn bearings. A constant humming noise could indicate an electrical problem or a faulty motor. 


    If the noise appears suddenly or gradually intensifies, a professional inspection is required quickly to prevent further damage. A well-maintained ventilation system operates quietly and should never produce unusual or disturbing noises.

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